Terms of service

Effective Date: September 27, 2026

Welcome to Rosidium, an online beauty destination offering products across our Define & Perfect, Glow & Glam, and Everyday Essentials collections.

These Terms of Purchase govern transactions completed through the Rosidium online store. By placing an order with us, you agree to these terms together with our applicable Privacy Notice and Terms of Service. Please review the following provisions carefully before completing your purchase.

1. Eligibility to Purchase

By placing an order through this website, you confirm that you are at least 18 years old or otherwise legally permitted to enter into a binding purchase agreement in your jurisdiction.

You are responsible for ensuring that the purchase, possession, and use of Rosidium products comply with applicable local laws and regulations. Where permitted by law, certain customer service communications may be retained for operational, quality assurance, or security purposes.

2. Privacy & Payment Information

Personal and payment-related information is handled in accordance with our published Privacy Notice and applicable security practices.

Payment transactions may be processed by authorized third-party payment providers. By interacting with Rosidium and completing a purchase, you acknowledge that information necessary to process your order may be collected, used, and shared as described in our Privacy Notice.

3. Order Review & Acceptance

Rosidium reserves the right to review, decline, suspend, or cancel an order where reasonably necessary.

This may occur in situations involving:

  • Product unavailability
  • Suspected payment or transaction irregularities
  • Incorrect pricing or technical errors
  • Additional verification requirements

If Rosidium cancels an order after payment has already been successfully collected, the applicable amount will be returned to the original payment method.

We may also update product prices, product availability, descriptions, or promotional offers from time to time where permitted.

4. Product Information & Presentation

We make reasonable efforts to ensure that product images, descriptions, shades, packaging details, and other information displayed on the Rosidium website are accurate.

However, minor differences may occur because of device display settings, lighting conditions, photography, packaging updates, or normal manufacturing variations.

We recommend reviewing the complete product description and available product information before completing your order. If an item materially differs from the description provided at the time of purchase, you may contact our support team in accordance with our applicable after-sales policies.

5. Pricing Errors

Although we aim to maintain accurate pricing across our website, occasional technical, typographical, or system errors may occur.

Where an obvious pricing or display error is identified, Rosidium may correct the information, place the affected order on hold, cancel the transaction, or contact the customer before fulfillment.

If an order cannot be completed because of such an error and payment has already been collected, the applicable amount will be refunded to the original payment method.

6. Availability & Fulfillment

Product availability displayed on our website is provided as a current estimate and cannot always be guaranteed until fulfillment has been completed.

Orders are generally processed and shipped according to the timelines stated in our Shipping Policy. Depending on destination, customs processing, carrier conditions, weather events, or other logistical factors, international delivery may take up to approximately 30 days after payment confirmation.

If a product from our Define & Perfect, Glow & Glam, or Everyday Essentials collections becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution for the affected item.

7. International Orders

Customers placing international orders acknowledge that certain product or service conditions may differ depending on destination.

In particular:

  • (a) Certain warranties, service arrangements, or customer support options may vary by region.
  • (b) Some services or fulfillment options may not be available in all countries or territories.
  • (c) Product information, instructions, or related materials may primarily be provided in English.
  • (d) Product packaging, labeling, presentation, or regulatory markings may vary depending on the market or fulfillment source.

Customers are responsible for determining whether the products they order may lawfully be imported, received, and used in their destination jurisdiction.

8. Customs Duties & Taxes

The amount displayed during checkout may include certain taxes or shipping charges where applicable.

However, additional customs duties, import taxes, VAT, clearance charges, or similar fees may be imposed by authorities in the destination country or region. Unless otherwise stated at checkout or required by applicable law, such charges are the responsibility of the customer.

9. Governing Terms & Business Information

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

This online store is operated by:

  • Operating Company: 
  • Registered Address: 

Customer Support

If you have questions regarding these Terms of Purchase or an existing order, please contact our customer support team:

  • Customer Support Email: support@rosidium.com
  • Customer Service Line: +1 925-699-3124